Returns & Refund Policy

At DOMA Coffee Roasting Company, we stand behind the quality of our small-batch roasts and equipment. If you are not completely satisfied with your purchase, please contact us within 30 days so we can make it right through a replacement or refund.

Return Process

• 1.
  Contact Our Team

  Email our customer support team with your order number and the reason for your return to initiate the process.

• 2.
  Verify Product Condition

  Ensure that coffee gear is in its original packaging; please note that roasted coffee beans are perishable and handled on a case-by-case basis.

• 3.
  Ship Your Item

  Package your items securely and use the provided return shipping label to send the product back to our Post Falls roastery.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.